Free Shipping on orders over $95. Questions? Call us at 1-613-663-8981

Warranty Policy

Basic Warranty

This warranty applies to the following product:

1. Super Sonic Electric Toothbrush by Oralh .

Coverage:

Any defects in the physical material or its functions under the normal use during the warranty period.

On our part:

Oralh will repair or replace proven defected products and/or its parts due to improper material/workmanship in the course of its normal use.

Validity:
12 month period from date of proof of purchase: receipt

Condition:
A replacement of parts or new product resumes the remaining warranty of the original products' receipt. Shipping costs are not covered by Oralh.

Not covered under this warranty:
Conditions, malfunctions or physical damage not caused by material/workmanship's defect.

Signs of physical product being dropped accidentally/intentionally are not covered under this warranty.

 

Life-time Warranty

This warranty applies to the following product:

1. Super Sonic Electric Toothbrush by Oralh .

Coverage:

Any defects in the physical material or its functions under the normal use during the warranty period.

On our part:

Oralh will repair or replace proven defected products and/or its parts due to improper material/workmanship in the course of its normal use.

Validity:
LIFETIME

Condition:
A replacement of parts or new product resumes the remaining warranty of the original products' receipt. Shipping costs are not covered by Oralh.

Not covered under this warranty:
Conditions, malfunctions or physical damage not caused by material/workmanship's defect.

Signs of physical product being dropped accidentally/intentionally are not covered under this warranty. However, Life-time Warranty owners are eligible to receive a new replacement for only $20 + shipping fees if damaged products are proven dropped accidentally/intentionally by users.

All members who owns a life-time warranty are eligible to receive a new replacement for only $20 + shipping.